When I placed the order I was charged extra because they were going to have to use a lift gate. I was fine with that because we don't have a dock. But when the driver showed up he didn't have a lift and then was going to try and charge me a fee for having to wait because we didn't have a forklift. Last I checked I paid for you guys to have a lift gate. Charged extra for a service you didn't offer.
5 years ago
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