I ordered a £200 dress from the company which was terrible quality so I made complaint and booked in a courier to return the item. DHL did not turn up two days in a row which meant two days wasting my time to wait for them. I have sent 3 emails to MyTheresa with no response on this, and have now escalated the matter to Paypal. I have also spent £10 on my phone bill trying to reach DHL which I will not be getting back. You couldn't pay me to shop with them again.
4 years ago
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