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This was the second time I purchased from mytheresa.com. It was amazingly fast! I was tracking my purchase from Munich to Hong Kong. All within a matter of 3 days my purchase arrived at my doorstep! The two pair of shoes came in a big carton box. When I opened it, two boxes of shoes were well cushioned with soft paper. It also came with a cute plastic folder holding the return instruction document. Most important of all, the shoes were perfect. A truly luxurious experience!