Recent similar experience to the majority of reviews on here. I have been a loyal customer to MyTheresa for a number of years now. Of course over the course of that time i have made some returns but not an amount that could be considered excessive. I received an exclusive pre-shopping email and placed an order with my credit card and within an hour received an email advising my order was blocked and i needed to pay by wire transfer due to my excessive returns! I called customer services and asked if i could pay by debit card or an alternative credit card over the phone but was told a wire transfer was the only option and my future orders would also need to be paid in the same way! Very disappointed as i have always loved MyTheresa but will not be shopping there again