I purchased a bunch of dresses from them bc of the free returns. I was planning on picking the one I wanted and sending the rest back. I didn’t get an order confirmation via email, like I do with any other legit company. I reached out to customer service, and they wrote back saying they couldn’t find my order. I eventually did receive an order confirmation, but by that point I had read your reviews!! Thank you!! I immediately requested my money back and I waited with the agent until I received her email confirming that my order had been cancelled. If you do buy from this company, make sure you use a credit card with fraud protection! That’s the only reason I didn’t completely freak after reading the reviews.