After shopping with My Theresa for many years I have also had my payment by credit card blocked for a year now due to ‘possible high return rate’. I decided to try making payment by wire transfer and although my bank has confirmed the payment, My Theresa are claiming not to have received it. They also cancelled my order as payment was not made within 72 hours. My bank confirmed payment was indeed paid in 24 hours but Germany had a bank holiday and a weekend so their own bank failed to credit them. What an unbelievably disreputable company, I can’t believe they are getting away with this. I imagine they will fail eventually with all these customers blocked due to returning their clothes!