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Anonymous
Bad customer service, took a Long Time to respond and cancelled my order without notice. I’ve been a customer for many years and recently it seems like they have outsourced their customer service to some vendor who is slow to respond and passive aggressive in their response. When faced with a complaint, their response is thanks for the feedback and wish you a good day. Don’t bother using them if you are expect good service. If nothing goes wrong and you don’t have to deal with their customer service, all is good. Otherwise, good luck with getting a timely and satisfactory response. Buyer beware
5 years ago
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mytheresa.com has a 1.7 average rating from 192 reviews