Mytheresa has the worst customer service I have ever encountered. The pair of shoes I bough ripped in 2 wears and when I tried to get them replaced or repaired, I was told it couldn’t happen. The issue has been going on for over 3 months now and I don’t know why they would treat their customers this way. They’ve been of no help, refused to talk to my parents because I “paid” for the shoes, and left me hanging. My only advice would be to never transact with them.
5 years ago
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