I am a regular shopper with My Theresa. They have a great selection.
I recently purchased a pair of Fendi flats at full price. The day after they arrived, the shoe went on sale for 30% off. I contacted them via email and called for either a credit to my card or a store credit for the difference of $191.00. I was told to return the shoe for a refund and repurchase it for the cheaper price. I asked to have the matter escalated but they declined and apologized. POOR CUSTOMER SERVICE!!!
4 years ago
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