The driver was a no show. On the first call to customer support, I was told the driver was 5 minutes out. When it became clear that wasn't the case, the hotel called a taxi to drive us to the airport. I filed for compensation and no one has even acknowledged my request. There is no customer service. You can't talk to a rep about your claim and they just ignore your emails. The initial transfer of 344 euros was paid months ago. The last minute taxi ride to the airport cost 708 euros.
1 month ago
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