Ordered the tyres on the basis they'd take 1-3 days to be delivered. After 3 days of them not showing up they sent an email saying it'll be 2 weeks. After an hour in queue position 6 I decided the phone lines must be fake. After 8+ days I had a response from an email saying I could refuse delivery to get a refund. As they were sent direct to a fitting centre they were delivered. Although totally incorrect order, 2 different tyres. I'd love to return them but they take weeks to respond. So a refund I wait for. Utterly abysmal, none existent customer service. Steer clear.