Amazing product, terrible customer processes - would never recommend for international delivery. It’s the 2nd time I’ve ordered from here. The first time the item (Olivia dress) was delivered with no problem, and item was perfect fit (according to size guide). This time, I ordered a jumpsuit. The item was scheduled to be delivered on 28 Nov, but was held up in CDG and only arrived on 3 Dec (probably a FedEx operations issue). The item however is significantly smaller than the size guide (2-3 sizes smaller than what is indicated). For this reason I need to send it back. When trying to use the returns manager, the only option provided is to send it to the local post office at my own expense (which is unreliable). After contacting NM, I was advised to use any courier (again at my own expense). Using Aramex / DHL / FedEx for the return at my own expense costs between 150-450 USD. The item only cost £395. It is unacceptable that a company offers international delivery at £20 but cannot offer the same service (preferential delivery rate) for returns. I would not recommend ordering from them internationally because the returns process is a long one, and an expensive one for which you are 100% liable if the item does not make it back to NM.