Unable to return items that do not fit because the return site is uneffective. Will not accept any of my payemnt methos to pay for the return. Says that there is something wrong with my cards but after using 3 different payment methods i am certain that it is not a problem with my card it is a problem with their site. Will come back to change my review if they actually get back to me within 24 hours like they said they would & the issue is resolved. I still think that it is ridiculous that I cannot return items effectively on their site though. Be careful ordering from NastyGal.