AVOID SHOPPING HERE - ITS NOT WORTH IT. HORRIBLE CUSTOMER SERVICE. The store is not aware of a sale they themselves held. I shopped during a 60% sale that was valid until 3:00 am EDT. I am within that time zone and made my payment within that timeframe. When I confirmed my purchase my total was 227 including 14.99 for expedited shipping, yet I was later charged 253 and given only 50% off WITHOUT them notifying me the total had changed. ALL stores refresh you page if the amount you are about to pay has changed. You can’t ask a customer to confirm to pay a certain amount then charge their card for more. THATS FRAUD. Customer service is so terrible compared to other stores that they refuse to recognize this and return 26 dollars - pathetic. They insist I need a screen shot/proof of this. Who takes screen shots of the total they’re about to pay when shopping? It’s absolutely ridiculous. Please take other stores customer service as example. Shopping at NastyGal is definitely not worth the headache with so many other online store options available. Do not recommend to anyone. What are the pros for shopping with this store? No free shipping no matter how much you spend and horrible customer service. Customers are mistreated, treated like liars and literally ignored. Did not expect such a bad experience and have never had an experience like this at any other store. Have never left a review but this is ridiculous so had to share. Last thing they said was they have no record of there being a 60% sale on this day so I apparently made this all up.