i paid €6 for two day delivery. contacted them today as a week later my parcel hasn’t even had its scan into the depo. i contacted customer service whom stated i’d have to wait another 14 days for my products or a potential refund. i brought up that legally i’m entitled to be issued a refund today due to false advertising. Once i brought up legal matters they ended the conversation instantly. absolutely appalling behavior out of a company.
4 years ago
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