Today is June, 12th Order placed MAY 12TH!!!!! ORDER RECEIVED NEVER!!!! BEEN CONTACTING CUSTOMER SERVICE SINCE MAY 27TH! Spoke to: Takashi, Ruby, Rex, Karen, Adnan N., Aadam M., Luke. Whatsapped, emailed. Situation resolved: NEVER Contacting customer service made it worse and they are loosing a customer: YES! As of now NastyGal is complete scam to me! Every time I contacted customer service I was told to wait, because of the system, because of the investigation or some other BS. On the website they promise shipping to US under 8 days, guess what? It's been a month and they are copy/pasting 'oh, sorry, it's not ideal, wait longer'. I paid the money, they have failed to deliver it. I told them about it, suggested other solutions, those were declined and the situation wasn't handled properly. Now they are not on a rush to give my money back. No direct phone number, they don't give contacts of managers or whoever can handle this properly.