Worst service AND customer service I have ever experienced. I placed an order today worth over £100 and immediately after, I realised that the address I placed it to was my old address in Glasgow. I now live in London. Since EVERY SINGLE OTHER online shopping platform lets you immediately cancel or change the address on the order I went on their site to do this. They have no customer service you can call, they have live chat which is automated and useless and they have FB/Whatsapp, which I contacted. Then on FB chat they said they can't amend the address and that the only thing they can advise is for me to collect the parcel in the address I provided - WHICH I NO LONGER LIVE IN AND IS A 5 HOUR TRAIN RIDE AWAY. I have asked for a refund, which I have had no response to. Please can someone just give me a refund I'm not interested in ordering anything ever again from this place I just want my money back.