This was my first time and last time shopping with nastygal. I’ve shopped with many other companies and when there has been an issue it’s been handled right away, for that reason I ended up returning there and shopping again and spending a lot of money. Zero help from the agent. The app had issues which deleted all of my items and I had to re add everything which caused me to add the wrong color. I asked if I could place an order for the right item but get free shipping since they couldn’t go in and change the order since it was placed. She wouldn’t even honor that. A little goes a long way to keep a customer.