If I could rate zero stars I would. I ordered next day delivery, which never came. To cut a very long story short, its 4 days later and still no progress with tracking of delivery. I contacted Nasty Gal and asked what was happening and they've told me to wait a for a week to basically see what happens. They have no idea where my order is and won't investigate until then. I've asked for a refund and the have ignored my request repeatedly, telling me they need more time to discover what's happened. I am so fed up with there poor excuses and wish I'd read all the negative reviews before I ordered. They really dont care about your order once they have your money!