I paid for rush shipping and my order is a week late. When I reached out to customer service who apparently only has an email and no phone number (horrible customer service) they let me know they could not refund my rush shipping that i asked for because it was out of their control. KNOWING they are having fedex delays, you shouldn’t even allow rush shipping at checkout. Unreal. I will never shop here again. Waste of money.
4 years ago
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