I'm extremely happy with my purchase, I got the Nathan James Theo Floating Bookshelf for my new home, and it is perfect. I got a damaged part and missing piece within the first shipment, but as soon as I shared my concerns with the company, I got a response from one of their representatives: Claire! From Nathan James Help, who cleared all of our fears and first impressions disappointments, and worked closely with me to get matters solved. She is amazingly attentive, and has great customer service. As per my order, everything exceeded my expectations, and is definitely a great addition to my home decor. You got yourselves a new loyal customer! I'll attach some more pictures and videos if I can, once I decorate the floating shelves.