Ordered a dining set off Amazon and after putting together noticed some damage. Instead of calling Amazon I called Nathan James directly and spoke with Cameron.
Cameron was immediately apologetic and offed various solutions that did NOT involve taking apart and shipping back.
I received the fix and I can’t tell you how easy it was. I now go directly to the Nathan James site when looking for something. Their level of customer service is remarkable and builds solid faith in ordering products on line, sight unseen.
Thank you again!
2 years ago
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