I have made three purchases from Nathan James and I have loved each piece I’ve ordered! The furniture is very stylish and practical at the same time. The shipments have been very fast and packaged well as well as easy to assemble. I had one order where the wrong item was shipped. When I contacted customer service it was immediately corrected at no convenience to me. The customer service representative was very friendly, professional, and helpful. I received several follow-up emails making sure the correction was to my satisfaction. I highly recommend Nathan James. This is a top-notch company!