I wasn’t impressed with the online order, after I placed my order, for delivery I received an email a couple of days later saying that my box springs would be delayed 2-3 weeks and that national mattress will advise me when they arrive. this was fine I can accept that, so I waited 3 and a half weeks and still nothing, so I called and told me that they where ready for pickup. I told them that they are supposed to be delivered. Then they said did I receive a email telling me the where in , I told them no , I did not receive any email, they said ok they will deliver them but another week I had to wait . Not impressed at all.