National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,485 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 2nd March 2026

1237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service, easy and efficient!”

Helpful Report

Posted 2 hours ago

“We purchased a Beauty Rest from the Hamilton location. The Sales Associate Wayne was incredible. He patiently listened and responded directly to each question we asked. He was very knowledgeable and forthright without being pushy or dismissive. He went above and beyond to secure a delivery window that worked with our schedule. The drivers that delivered the mattress communicated their ETA and arrived as expected. They were friendly, polite and professional. I rate this buying experience 9/10. It’s not a perfect score b/c we couldn’t purchase our first choice of mattress b/c it was not in stock and there was no back order date in your system. Wayne explained this meant he couldn’t tell us when it would be available. We received the mattress yesterday in great condition; the protective wrapping fully intact. We’ll take the next month or so to evaluate this mattress. We’re comfortable knowing that we can exchange the product within 90 days should it not work yo our satisfaction. Thank you National Mattress for your help.”

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Posted 6 hours ago

“Walked into the store ,very easy process of buying , got the product in great price as well”

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Posted 1 day ago

“Before shopping, I did some research and liked that National Mattress doesn’t pay a commission to its sales people. That helped reassure me that I was getting honest advice on which mattress to purchase. I am happy with my new bed but must admit they could do better on shipping. My options were they would leave it in the lobby of my building or I had to pay extra for them to bring it up to my apartment and take away my old bed to wherever my building collects large items for disposal. For a small fee other stores provide bags to put the old bed in and haul it away. Overall I am happy I chose National Mattress.”

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Posted 1 day ago

“Excellent mattress. Delivered on time. And 7 months later, it’s still in great shape. And sleep has never been this restful and good.”

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Posted 1 day ago

“Delivery by National Mattress is fast and excellent”

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Posted 1 day ago

“Overall good and quick process online. Lots of selection. Delivery was quick and professional”

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Posted 2 days ago

“Great selection and very good prices. The sales rep was great and so were the delivery guys. I will definetly be back the next time I need a mattress!”

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Posted 2 days ago

“So far, I am very happy with our new mattress. The mattress is as described on line, was easy to order and was delivered in about a week. No problems whatsoever. Seems very supportive and the edges are solid. Time will tell if it lasts for the 10 yr guarantee.”

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Posted 3 days ago

“Love buying my mattress from National. It is the second one I bought. They are very helpful and their prices are great. Next day delivery is just awesome!”

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Posted 3 days ago

“In Store Staff was very helpful. Lot of inventory and options available. Helped with every inquiry very patiently.”

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Posted 3 days ago

“Very good service and no pressure to buy”

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Posted 3 days ago

“Quick and easy transaction. Told the gentleman my sleep position. He started with the reasonable priced ones. I asked him to show me the very expensive ones and settled on the mid tier mattress. $1500 queen and bought a frame as well with 30% off. First night on it went pretty good. Overall i enjoyed my transaction with national mattress and I'll add it to my list of personal recommendations. Happy I didn't go to sleep country. thanks guys!”

Helpful Report

Posted 3 days ago

“I was in the market for a very specific type of bed. Nation Mattress Outlet made it easy to find the exact bed I was looking for with their detailed analysis and product specifications under each mattress. It made it easy to choose the mattress based on my preferences of coil gauge/count, materials used, cooling factors, etc.,”

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Posted 3 days ago

“Very satisfied with my mattress, high quality and fast shipping. I recommend this company”

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Posted 3 days ago

“First time ordering on line. Ordered a bed Friday March 6 it is now Tuesday March 10 and my bed is still sitting there waiting to be picked up by courier. Makes me very nervous. Hopefully have a better review when bed arrives”

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Posted 4 days ago

“Online product line well organised and factual Great competitive prices Staff very helpful and friendly Ordering by phone easy and quick Online payment quite intuitive”

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Posted 4 days ago

“Fast & efficient delivery, friendly and helpful service I would highly recommend.”

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Posted 4 days ago

“Salesperson Ken answered our questions in the store in a helpful way. The mattress was delivered the following day.”

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Posted 4 days ago

“Great service great company! Thank you”

Helpful Report

Posted 4 days ago

National Mattress Canada is rated 4.8 based on 16,485 reviews