National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,429 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience! The staff were friendly, patient, and helped me find the perfect mattress without any pressure. Delivery was smooth and the quality is amazing. Highly recommend!”

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Posted 2 days ago

“Really love their collection, price range and delivery service! Value for money.”

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Posted 2 days ago

“I had a problem ordering online and so I had to go in person because my card was not cooperating - I managed to find an even better deal and it was delivered within a few days (the exact day I set it for at a very good time!). I am adjusting very nicely to the mattress, for only a few hundred dollars it is such a perfect fit for the loft I have. Thank you so much for the incredible service and mattress!”

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Posted 2 days ago

“I had a great experience with National Mattress! Their Markham showroom had a wide variety of mattresses available to test, and unlike other mattress stores, their employees aren't paid on commission, so it was a much more relaxed, hands-off affair than other stores where it can often feel like you're being constantly hounded to buy something. After selecting my desired mattress, it was a painless process to have it delivered to my condo. Bonus points for having a very accurate delivery window and live delivery tracking the day of.”

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Posted 2 days ago

“I drove in from Oshawa to Markham and was greeted by Henry on a Saturday morning. Having purchased several mattresses in the past from well known establishments, I wasn't prepared for what unfolded. Henry was the easiest going person I've ever met selling furniture or mattresses - he never chased me around the store, but instead asked what my preferences for a mattress were and guided me to a Beautyrest model. Henry explained the inns and outs of the mattress business, and was honest to a fault. I will and have already referred people to Henry - he's an honest, first class human being. Keep up the great work Henry. -Randy”

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Posted 2 days ago

“We purchased a SERTA® Perfect Sleeper® Premium 15" Firm Pillow Top Mattress - King in October, 2025 and we enjoyed dealing with Yaman, who was more than great to deal with. Yaman went out of his way to accomodate our request for delivery. The matteress was delived in a timely manner without any issues and the delivery men were also great and helpful. After using this new matteress for about 3 weeks, we are very happy with its quality.”

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Posted 2 days ago

“Location staff was great and courteous. Didnt push any other product was helpful and made a couple suggestions. Product arrived next day as promised and the delivery gentlemem were quick and ver y polite.”

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Posted 3 days ago

“I recently bought a mattress from National Mattress at a great price . After sleeping on it for one night i realized it wasn’t the right fit for me . The next day I went back to the store and the staff were incredibly kind and understanding . They told me it was no problem at all to exchange it I picked a different mattress and they delivered the new one very quickly while taking the old one back at no extra cost . The whole process was smooth , professional and stress free . I am extremely satisfied with their customer service and the quality of their product. Highly recommended”

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Posted 3 days ago

“Prices are great, selection process was easy. I received a courtesy call ahead of delivery and NM went out of their way to report a damaged box and full replacement. Would definitely recommend them for service and pricing”

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Posted 3 days ago

“Prices great and next day delivery was the best”

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Posted 3 days ago

“Went to the store in Markham, it is a hidden gem and offers competitive price, if only we can have more staff helping out when trying, that would be awesome.”

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Posted 3 days ago

“Jevon was very helpful in explaining how the warehouse was set up so that we could look around. When we did have more questions about the three or four mattresses we were interested in he again was very helpful. Once we decided on one in particular he was able to give us the exact price including all taxes etc. even though we were still just thinking about it and offered an easy way for us to receive the email and choose accept later. In the end we decided to just go ahead right there and complete the sale. The four star instead of five star related to trying to get a real feel of the mattress when it is all covered in plastic but I understand why. Jevon was delightful!”

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Posted 3 days ago

“Good evening, I was very pleased with the service I received by your sales representative, Hephzibah. He was extremely knowledgeable and very helpful.”

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Posted 4 days ago

“Easy to order online. Great online decider support. Terrific free delivery. Made in Canada. What’s not to like?”

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Posted 4 days ago

“Excellent Choices, knowledgabl Staff ad easy processing”

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Posted 4 days ago

“Great place to buy a quality mattress at the best price, with plenty of guarantees.”

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Posted 4 days ago

“Fantastic customer service and pricing. I called 3 times regarding the delivery of my mattress and decided to pick it up instead which they were kind about”

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Posted 4 days ago

“Satified with the product. And deliver was according to plan.”

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Posted 4 days ago

“I love our new mattress. It feels the same as when I tried it out at the store, if not better. Delivery was fast and efficient. It feels like you are sleeping on a cloud. The firmness is just right for us. The price was reasonable for the quality.”

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Posted 5 days ago

“Good mattress”

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Posted 5 days ago

National Mattress Canada is rated 4.8 based on 15,429 reviews