National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,276 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,276 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 22nd May 2026

1248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our 3rd time ordering and the process is so seamless and convenient. Item as described and delivery was a breeze. Highly recommend.”

National Mattress Canada 5 star review on 14th May 2026

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Posted 1 week ago

“Service was excellent. Team helped me to purchase right bed I was looking for. Happy with the purchase.”

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Posted 1 week ago

“Easy to deal with and ordering was super simple. You guys need to pick better shipping companies since CanPar refused to deliver to my house and I had to go pick up the mattress from their warehouse. That was a horrible experience. Fingers crossed the mattress is just prefect and won't have to send it back so I never have to deal with those monkeys again.”

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Posted 1 week ago

“Had an amazing experience with the National Mattress team from the get-go. We were greeted as soon as we walked in the store and invited to try out all of their mattresses. Unlike other stores, not once was a sale pushed onto us. The staff was friendly and very knowledgeable. Thank you for everything, we are very happy with our purchase!”

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Posted 1 week ago

“Friendly staff and great communication however there were hiccups along the way. Mattress delivery was suppose to be on Friday and then cancelled because of stock issues, reschueduled to Sunday (not ideal as it was Mother's Day) , we missed them and I don't think they knocked on the door (Our fault as our doorbell was broken, and calls missed), I called right after and was told it would be rescheduled to Monday. I called on Monday to confirm and was told I was not put on the schedule and it would be delivered the next day. Finally it is delivered the next day but the delivery person knocked over a lamp and broke it. Accidents happen, however it would be nice if there was some sort of compensation for the multiple days I took off work and broken lamp. Not the smoothest of services.”

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Posted 1 week ago

“Excellent delivery service. They texted and called. Good timing. 4 days from the order it was delivered. Mattress is great. It is firm as advertised and a very good value. Very easy purchase and all went according to their promises.”

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Posted 1 week ago

“Ordered at 11:15pm and received the new mattress on our doorstep at 9:30am the next morning. Super impressed with the quick turn around time. Bought the 13” orthopedic supreme in firm and it’s possibly the firmest matttess I’ve ever tried. Definitely going to take some time getting used to but our soft mattress was giving my wife and I some back issues that this will hopefully resolve. 365 night trial and 10 year warranty made it a no brainer to try out. Thanks again!”

National Mattress Canada 5 star review on 13th May 2026

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Posted 1 week ago

“We have been coming here for a few years now to get our mattresses and they are fantastic with reasonable prices. Their customer service never disappoints!”

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Posted 1 week ago

“Hi good service and the price was right.”

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Posted 1 week ago

“Matress arrrived the following day, which was impressive given that we're outside the GTA. After having the matress for one week, it feels good thus far for both my wife (side sleeper) and I (back sleeper). Only four stars because it's too early to tell if it will work for the long-term.”

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Posted 1 week ago

“Staff was quick in setting up a pick up for my order.”

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Posted 1 week ago

“Alex was very helpful in directing me towards mattresses that would be most suitable and was very patient during the whole process. Highly recommend.”

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Posted 1 week ago

“There were a few hiccups but national mattress did such a great job of rectifying everything and in the end, I have a wonderful bed. Correcting the height of the boxspring was simple and straightforward. Their communication was perfect and easy to navigate the switch. I will purchase from them again in the future because I can tell they want to support and make sure customers are happy. Hopefully this mattress lasts the test of time (I purchased BeautyRest and it’s been so comfortable at night — full 8 hrs which was impossible before). Thanks for your super customer service.”

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Posted 1 week ago

“Really impressed with my mattress purchase. It was affordable and feels high quality and comfortable. Compared to the big mattress retailers/manufacturers in Canada, this felt like much better value for the money.”

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Posted 1 week ago

“Great customer support. Friendly, thorough, we tried lots of mattresses of different firmness and budgets. Durability was also discussed and a final decision based on all those factors. Delivery happened one week ahead of planned, communication channels were always open, we could even track easily the delivery truck and time of delivery. Overall, i strongly recommend National mattress for a flawless experience in both consulting, purchasing and delivering mattresses and frames.”

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Posted 1 week ago

“The No-frills of mattress. Great quality mattress at a great price.”

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Posted 1 week ago

“Good customer service experience. Delivered on day as communicated”

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Posted 1 week ago

“Quality is very good. Also the price is amazing. I would recommand my friend to purchase mattress here in future. Delivery on time, I only need 2 days and received the mattress after purchased. Much comfortable compare with my previous mattress.”

National Mattress Canada 5 star review on 12th May 2026

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Posted 1 week ago

“I bought a double-size mattress from National Mattress and I am happy with my purchase. The mattress is comfortable, supportive and a good value for the price. The buying process was simple, and the staff were helpful. Overall, I had a good experience and would recommend National Mattress.”

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Posted 1 week ago

“Very helpful employees at the Hamilton location. Online shopping was easy and quick delivery.”

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Posted 1 week ago

National Mattress Canada is rated 4.8 based on 17,276 reviews