National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,391 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 1st February 2026

1234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“National Mattress was a great experience! We were able to purchase a new mattress with such ease. Jevon was a great associate, answered our questions and was able to give us recommendations that we loved”

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Posted 2 weeks ago

“worst customer service. Won’t comeback anymore”

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Posted 2 weeks ago

“Very freindly, helpful and knowledgable guys in the shop, they got us exactly what we needed and a price far less than other stores. Only negative would be that the delivery doesn't include taking the old mattress away”

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Posted 2 weeks ago

“This was one of the better shopping experiences I have had, the employees were there to assist but did not follow you around, there was a huge selection, and they made themselves available to answer questions where needed. No hassle, stress free, I wish I knew about this place sooner!”

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Posted 2 weeks ago

“I had a great experience with National Mattress. Their service is excellent — the staff are helpful, and the delivery was very fast and reliable. The whole process was smooth from start to finish. Highly recommend them to anyone looking for quality mattresses and dependable service!”

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Posted 2 weeks ago

“Matress is good, but the price game you guys play is complete scam. I buy product for $436 on December 1st and after 45 days on 16th Jan I saw online price goes down to $400 , trying to buy another if price matched for the previous purchase but the store representative when I called declined to do so. Then why there is post purchase protection and also why should I buy 2nd if you guys can't do price match for 1st. Not happy with this price game.”

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Posted 2 weeks ago

“I'm really impressed with the attention we got from your employees, it was amazing. Delivery went also amazing.”

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Posted 2 weeks ago

“Busy place they need more staff. Quality service after all. Delivery guys excellent!!!! Call me first then showed up on time Excellent job Shivam and Bicram.”

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Posted 2 weeks ago

“Great service and products! Overall process was quite easy and mattress was delivered in no time. Would recommend this store.”

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Posted 2 weeks ago

“First point to note, the zeal that an employee shows in his/her job, is a direct result of how valuable they feel at their place of work. It is quite evident that management/business owner values their employees, hence why the level of customer service exuded towards my husband and I was so impressive. Being a Contact Centre Manager for over 15 years, I immediately recognised that National Mattress is creme de la creme. It starts from the head of the stream and trickled down to the employees. Not to remiss, let's talk about how clean the place is. The outlet was organised, the binders had all the relevant information to guide prospective customers, coupled with the assistance from the motivated and well spoken employees. All I can say is, Kudos to you all!”

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Posted 2 weeks ago

“Pavan was the person who helped me. I feel so grateful — he was incredibly kind and really understood what I was looking for. I’ll definitely be back.”

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Posted 2 weeks ago

“I love the customer service of Gregory S, He suggested me that mattress are the best option to use, because I have a issues with my lower back. I received the mattress at the time.”

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Posted 2 weeks ago

“custormer service is perfect, delivery fast but Matress quality not the same with the model on floor, I order medium firm but the mastress i got is too firm i want to exchange to softer one but proccess is complicate”

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Posted 2 weeks ago

“I purchased a mattress recently and it wasn't what I expected. National Mattress was great. I went to one of their showrooms, chose ala new mattress and they are delivering it tomorrow and taking the other one.”

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Posted 2 weeks ago

“Great sales experience, helpful and honest. Answered all questions, and arranged a great delivery time for us.”

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Posted 2 weeks ago

“Quality and price is so good”

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Posted 2 weeks ago

“The mattress looks firm. It’s not been tried and tested. Good customer service-They provided regular updates and respond quickly.”

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Posted 2 weeks ago

“It was a fast purchase. Next day delivery. Happy with the mattress.”

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Posted 2 weeks ago

“Hardik was very friendly and helpful. This place has a lot of mattresses to choice from so if you can’t find one you like then there is a problem. All mattresses are Canadian made which I liked too. I highly recommend checking this place out when buying mattresses. Thank you Hardik!”

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Posted 2 weeks ago

“Everybody at national mattress was absolutely incredible kind gracious, and the prices were the best I’ve seen in all of Canada. I’m super happy getting to work with them and they were so efficient. A colleague recommended them to us and we would definitely recommend them to anyone who might need a new mattress!!! Thank you !!!”

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Posted 2 weeks ago

National Mattress Canada is rated 4.8 based on 16,391 reviews