National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,429 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was amazed at the selection. They have ALL of the big brand mattress manufacturers to choose from, as well as their own brand name. HUGE selection. Somewhat overwhelming; I had to go a few times. The staff are very knowledgable. They were very polite and patient! I was not told about the online "coupons" for discounts on pillows, mattress protectors or sheets, but I did see it on their website and was able to get a set of sheets for 1/2 of the "online advertised price". You need to get/use a 'coupon' from online and show them the online price. Online pricing for the sheets was far less than the in store price. Note: unfortunately the bed sheets only come in white; but it was too good of a deal to pass up for the price. Gave a 4 instead of a 5 because I tried calling and calling and no one would answer the phone lines. I was happy to pay $65. for their "white glove service" for delivery. The fee includes: delivery and install to my upper bedroom, and take old mattress out to the curb. Their delivery fee is very reasonable and available 7 days a week. Other companies delivery fees are so much higher; up to $200!!! Beware of competitors delivery prices!! I would definitely recommend National Mattress. I already have recommended them to friends and family.”

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Posted 2 weeks ago

“Great prices and great service. Well done!”

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Posted 2 weeks ago

“Great overall experience. Very knowledgeable sales associate and extremely fast delivery. Great value for money.”

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Posted 2 weeks ago

“I've beeing purchasing mattresses for not only myself but my family for the last 10 years. I've NEVER had a bad experience with customer service, their pricing is always unbeatable and the warrenties on all their products give complete peace of mind. I'll never not recommend Nation Matress to my friends and will continue to be a dedicate customer for years to come.”

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Posted 2 weeks ago

“We were dealing with Manvir K. with our mattress purchase. We gave her our options that we selected on-line. She showed us our options along with a few others that were on display. She was very knowledgeable and offered options to what we were looking for. We eventually went with one of her options and so far, are quite satisfied at this point.”

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Posted 2 weeks ago

“Very good service Henry in the Markham location was magnificent and couldn’t ask for a better associate. Kyle Martin”

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Posted 2 weeks ago

“Love our new mattress! Delivery was speedy and customer service while we were shopping was excellent. Very friendly store! We will be back over the next year to get a new mattress for the other room.”

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Posted 2 weeks ago

“First of all - the service and their delivery processes are very well defined, two thumbs up! The team that helped me with some communication errors and a few delivery related special requests - very very helpful and efficient with the information that was needed. Over the call & over the email, both - excellent! I had placed order of a mattress for the first time here in Canada and there were a lot of questions - everything just worked out like clockwork! The showroom experience - first thing, people were trained and not at all trying to push or sell. They were there to provide information and educate you, simple - just what I wanted! Mattress got delivered just yesterday to me - so far, had a very good night sleep! Overall - I had never experienced or even expected so efficient system in place for a commodity like mattress. Any day, this is the place to buy a mattress.”

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Posted 2 weeks ago

“I haven’t tried the mattress yet but the overall shopping experience was great!”

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Posted 2 weeks ago

“Just got it delivered yesterday. In just 12 hours, the mattress looks almost full size from unboxing. I kept the plastic covering intact and unwrapped it the next day, so there wasn't any smell or anything. (Some other reviews mentioned there might be a chemical smell). So far so good! I got the firm one, happy with the purchase!”

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Posted 2 weeks ago

“Amazing customer service and experience! Simple, efficient and tactial. Order a tempur-pedic matresss and tempur-pedic pillows and everything arrived on time within the delivery window. Delivery team was excellent and courteous. Thank you NATIONAL Mattress”

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Posted 2 weeks ago

“Excellent service , delivery as scheduled.”

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Posted 2 weeks ago

“Good staff, but the quality of product is a very bad. I have sent a complience to them but no any reaction. I requested to update me with the status of my claime and again, no any reaction. I will never recommend National marlttrace as reliable supplier”

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Posted 2 weeks ago

“I recently purchased a mattress from your Barrie location. The purchase was easy and painless, the mattress arrived to you store exactly when they said it would. It was ready for pick up on time, and everything went very smooth. Will recommend to anyone looking to purchase a mattress. Great service!”

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Posted 2 weeks ago

“The entire procurement experience of a mattress was a happy experience. The sales staff was non pushy, knowladgeable, and courtious. The price point of the mattress was at par with the market rates but it came with a great warranty. The delivery of the mattress was next day and on time. I highly reccomend National Matress.”

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Posted 2 weeks ago

“This was my first purchase with National Mattress and was very pleased with my experience. Not only was the pricing great but also the sales person was very attentive and helpful in addressing my questions and needs. I would highly reccomend. Brad”

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Posted 2 weeks ago

“Fabulous service. Well laid out store, they encouraged me to take my time, were extremely knowledgeable, helpful, patient. Glad I found this place!”

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Posted 2 weeks ago

“We had a great experience buying our mattress from National Mattress. Tons of selection to try out and great prices!”

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Posted 2 weeks ago

“This my second mattress I bought from National Mattress, their service is exceptional, quality of mattress is great!!! Pricing is very reasonable!!!”

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Posted 2 weeks ago

“Best mattress. Really love it. Not too firm and not too soft. Its just right. Would highly recommend national mattress and a chirofoam mattress.”

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Posted 2 weeks ago

National Mattress Canada is rated 4.8 based on 15,429 reviews