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National Mattress Canada Reviews

4.8 Rating 16,391 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,391 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

National Mattress Canada 5 star review on 1st February 2026
Daniel
National Mattress Canada 5 star review on 18th January 2026
Jelisa A
National Mattress Canada 5 star review on 18th January 2026
Jelisa A
National Mattress Canada 5 star review on 13th January 2026
Said A
National Mattress Canada 5 star review on 21st December 2025
Westley
National Mattress Canada 5 star review on 21st December 2025
Raghav P
National Mattress Canada 5 star review on 18th December 2025
Thai H
1234
Anonymous
Anonymous  // 01/01/2019
Great help, and very quick and free delivery
Helpful Report
Posted 3 weeks ago
It’s pretty good
Helpful Report
Posted 3 weeks ago
Staff were informative and helpful without being pushy. Later learned they are salaried and not commission based. Got to try a dozen different mattresses in one spot and prices were wayyyy better than Ikea or big box stores.
Helpful Report
Posted 3 weeks ago
Nice and knowledgable store keeper. Various of products to choose from by type and price.
Helpful Report
Posted 3 weeks ago
Pavan at the Mississauga location was attentive and helpful, providing information to help me decide while never being pushy.
Helpful Report
Posted 3 weeks ago
Excellent service. Staff was knowledgeable and gave great suggestions.
Helpful Report
Posted 3 weeks ago
Coupons were hard to navigate. In the past it was all accessible on the website and very easy to utilize...I missed out on extra savings. The delivery team was great! I wish I had just paid the extra $30 to have everything brought upstairs! Will purchase again.
Helpful Report
Posted 3 weeks ago
Simply the best option in the GTA for a mattress purchase! Customer service is just like it was back in the 90's. Extremely knowledgeable staff, lightning fast email response, large array of mattresses to choose from with the ability to test in store. Fantastic return policy, these folks just cannot be beat. Run, dont walk to the National mattress location. Special mention to Gregory S at the Hamilton location, and both Arnold and Henry at the Markham location for their fantastic service!
Helpful Report
Posted 3 weeks ago
Great prices, even better customer support and service. Definitely will purchase from them again. As any questions I had they answered and delivery is super fast.
Helpful Report
Posted 3 weeks ago
Lots of nice mattresses to choose from, staff were friendly and knew a lot to give great help!
Helpful Report
Posted 3 weeks ago
Recently purchased q Queen Beautyrest mattress and protective cover and took delivery today. Found sales staff to behonest, helpful and knowledgeable of the variety of product and matching to our needs. To date, we are happy with our choice, price, service and warranty.
Helpful Report
Posted 3 weeks ago
Great selection and Charley was very knowledgeable about different products. She also took down a few products for us to check out. On e we picked our mattress, easy easy. Thanks for a great experience.
Helpful Report
Posted 3 weeks ago
very helpful staff, good price and policy
Helpful Report
Posted 3 weeks ago
the place has good prices And customer services its very Good
Helpful Report
Posted 3 weeks ago
My recent mattress and bed frame purchase experience was great! The sales associate was very knowledgeable and helpful. He understood my needs and made appropriate recommendations from the considerable available inventory of mattresses. He gave me lots of time to try the various mattresses without pressure to buy. I will recommend National Mattress to my family and friends when they are in the market for a new mattress.
Helpful Report
Posted 3 weeks ago
I was made aware of National Mattress through a friend who also had a good experience with them. I didn't know what to expect when I arrived, but was happily surprised by the wide selection and reasonable prices. There were many mattresses to try with descprtions readily available to locate what you want. In addition, their sales associate(s) (mine was Logan) were very helpful. They were able to answer questions and helped me choose a mattress that would fit my needs. Furthermore, they were not pushy when it comes to sales. They allowed me to take my time and browse without feeling followed. They also had a pretty good deal during my purchase. Which is when I purchased the mattress I got a 30% discount for all accessories. I took advantage and bought a mattress protector and pillows. I would truly recommend this store if youre looking for a good deal.
Helpful Report
Posted 3 weeks ago
Customer service was excellent and responsive. I received my quote within hours and was provided an excellent price. Delivery was 2 days which was beyond my expectations. I would recommend them if you are looking for a new mattress.
Helpful Report
Posted 4 weeks ago
National Mattress has unbeatable prices! After having shopped around for several weeks, we decided to place our order. The shipping was extremely quick with our mattress being delivered to our door within two business days. Everything went smoothly. Highly recommend.
Helpful Report
Posted 4 weeks ago
Sales person was informed/knowledgeable, didn't try to give us a hard sell. Good selection. Was disappointed that the delivery time was incorrect. We clearly told the sales person that the mattress needed to be delivered AFTER 10:30 am. At 8 PM the night before, we recieved a text saying it was scheduled for 8:15-10:15 am. There was no way to contact anyone. Luckily we made it work, but this could have been a problem.
Helpful Report
Posted 4 weeks ago
I'm always skeptical of online shopping, especially with something like mattresses where it's ideal to try out/physically see the product before you buy. National Mattress was everything the positive reviews described. Super-fast delivery, great communication from their drivers, and everything arrived packed well and in brand-new condition. I recommend NM to everyone!
Helpful Report
Posted 4 weeks ago
National Mattress Canada is rated 4.8 based on 16,391 reviews