National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,783 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 6th July 2026

Thao M

Andres C

National Mattress Canada 5 star review on 30th June 2026

Steve K

Melika R

Michelina B

1254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got extra firm, still amazing when i weight above 240lb / 100kg no changes”

Helpful Report

Posted 2 weeks ago

“We had a great experience shopping at National Mattress. As soon as we entered the store, the employee warmly greeted us and gave us a tour of the showroom. They gave us plenty of time to explore the different mattresses and test them without any pressure. After trying several options, we had a few questions, and the employee patiently answered each one, helping us understand the differences and choose the mattress that best suited our needs. Their knowledge and friendly approach made the entire buying process smooth and stress-free. The delivery was also excellent. Our mattress arrived within just 2–3 days, and it was delivered safely and on time. Overall, we’re very happy with both the customer service and the quality of the experience. Highly recommend National Mattress!”

Helpful Report

Posted 2 weeks ago

“Very friendly and helpful service. The gentleman that helped me immediately steered me in the right direction of what I’m as looking for. The prices were good. The delivery process was very efficient”

Helpful Report

Posted 2 weeks ago

“Staff is respectful and kindly- ready to answer your questions and allows you time and space to trial all the samples. Strong show of samples in a variety of price ranges and staff will work with you to determine what is needed and deliver it at the right price for your needs.”

Helpful Report

Posted 2 weeks ago

“Large selection, great prices. Staff are knowledgeable and helpful with assisting to find the best suitable mattress at any price to fit your personal preferences.”

Helpful Report

Posted 2 weeks ago

“Quality assurance is the trademark for National Mattress Canada.”

Helpful Report

Posted 2 weeks ago

“Very helpful, friendly and knowledgeable staff members! Was a really pleasant experience visiting the Mississauga location and purchasing a new mattress. Thank you!”

Helpful Report

Posted 2 weeks ago

“I picked out a mattress online, then was able to drive to the store to actually try it out. Satisfied that it was the right mattress for me, I purchased it right there in the store. It was delivered to my house within 2 days. The delivery time was well-communicated, and there was no pressure to buy in the store. Overall, it was a very easy, stress-free experience. And the prices are great!”

Helpful Report

Posted 2 weeks ago

“I had a great experience in the store. The staff were friendly, knowledgeable, and most importantly, I never felt pressured to make a purchase. They gave me enough time and space to try different mattresses and make my own decision, which I really appreciated. The only suggestion I have is to consider offering free delivery to the room of choice (including upstairs). Other mattress stores I have purchased from included free upstairs delivery, so having that service would make the overall experience even better. I am looking forward to receiving my mattress!”

Helpful Report

Posted 2 weeks ago

“Professional and punctual!”

Helpful Report

Posted 2 weeks ago

“The team at National Mattress were extremely helpful and knowledgeable. We had a great purchase experience.”

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Posted 2 weeks ago

“Great experience for a mattress”

Helpful Report

Posted 2 weeks ago

“Good place for basic bedding needs. Got a matress for good price, Staff at Hamilton location was very helpfull and quickly processed our purchase.”

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Posted 2 weeks ago

“Excellent service, as soon as I entered the store someone helped me out with my request, he was very attentive and showed interest solving my all my questions. I’ve used this brand before and I recommend it, really comfortable mattresses.”

Helpful Report

Posted 2 weeks ago

“This matress is a super firm matress and it is far beyond my expectation. High density foam firm is on another level, hard as rock, and I really mean it. I've been looking for this kind of firm matress for a very long time now. I really advice you guys to actually come to their show room and try it yourself so that you can feel the firmness.”

Helpful Report

Posted 2 weeks ago

“Visited the Markham store and was very impressed with the large selection of mattresses. We dealt with Arnold who was friendly, knowledgeable, and accommodating. The pricing at National Mattress was very reasonable and the free shipping was an added bonus. The shipper kept us fully in the loop on the day of delivery. The only disappointment we experienced was that the delivery was missing one item. After contacting Arnold, he quickly arranged to have it delivered on the day we requested.”

Helpful Report

Posted 2 weeks ago

“Great customer service and fast delivery. Thanks National Matress.”

Helpful Report

Posted 2 weeks ago

“The in-store experience was pleasant - we got to try out the mattress before purchasing it. Very professional sales rep - not commission based, so no bias when it comes to quality guidance. Looking forward to trying out the mattress.”

Helpful Report

Posted 2 weeks ago

“Very good customer representative”

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Posted 2 weeks ago

“Haven’t received mattress yet, was told will take 4-6 weeks to deliver”

Helpful Report

Posted 2 weeks ago

National Mattress Canada is rated 4.8 based on 17,783 reviews