National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.77

4.8 Rating 7,939 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 7,939 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 3rd May 2024

598

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience! Staff are super knowledgeable and no pressure at all. You’re encouraged to stay as long as you like and test out all of the mattresses”

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Posted 1 week ago

“There are lots of mattresses to choose from. We were able to try out different types of mattresses at the store. Placing order was easy and smooth. Competitive price. Fast delivery. Fully satisfied.”

National Mattress 5 star review on 26th April 2024

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Posted 1 week ago

“Pleasantly surprised to come across this store in my local area. Good quality mattresses and accessories for an affordable price. Excellent customer service over the phone and in person (Arnold at the Kitchener location).”

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Posted 1 week ago

“Very supportive staff and helps you find the right mattress according to your needs and budget”

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Posted 1 week ago

“Retail staff are nice. They are willing to explain the differences between the mattresses. However, the mattress comes in a loose plastic bag instead of tightly wrapped. That makes the 90-night trial impossible as the plastic bag will make it too noisy to sleep and roll over on it. Once the mattress is removed from the plastic bag, you cannot return it.”

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Posted 1 week ago

“Staff was extremely helpful”

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Posted 1 week ago

“Daniel, the sales guy was terrific.”

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Posted 1 week ago

“Great service, very attentive and very accommodating. The mattress is great quality and super value. You can select delivery or the team will simply put it in your car. Great experience, will be back.”

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Posted 1 week ago

“Good prices and good delivery timelines, however didnt meet the 1-3 days deliver promise and order was in processing state for over 2 days Also bought extra firm mattress based off the description online although its a good mattress but it doesn't seem to be firm enough to be called as an extra firm”

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Posted 1 week ago

“Your staff kindly helped us put the mattress in the car. It was very helpful.”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“I have nothing but praise for this company. I have lower back issues, and the online Mattress Selector helped me pick the perfect option that would support me within my budget. Delivery was fast, easy, and my delivery team was very friendly. My mattress arrived in perfect condition, and I could not be more happy with this purchase. I will recommend National Mattress to EVERYONE!! Thank you!”