National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,429 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice customer service- the bed is super comfortable- thank you for your service!!”

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Posted 1 week ago

“Friendly staff. Showed me everything, was not pushing me or rushing me. I like an experience”

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Posted 1 week ago

“We had a great experience with National Mattress. Delivery was quick and convenient. We received updates through the entire process. We even went through the exchange process to upgrade our selection which couldn’t have been easier. Great prices and great service, would definitely buy again and recommend to a friend!”

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Posted 1 week ago

“The staff is very helpful and professonal. Arnold and Henry helped me all the way from choosing the mattress, payment and the delivery date. Thank you so much! And the Mattress is just awesome. Very comfortable and as described.”

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Posted 1 week ago

“Great customer service,”

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Posted 1 week ago

“Fast delivery, good price and good quality matress”

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Posted 1 week ago

“Very comfortable and easy to move. Not sure if suits a couple because of the thinness but that’s just a me thing. The mattress itself is good”

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Posted 1 week ago

“The customer service representative exhibited well honed interpersonal skills and was knowledgeable about the product. I hope you can sustain this level of excellence in customer service.”

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Posted 1 week ago

“Easy online purchase, quick delivery, packaged well, great condition, great price, will purchase again.”

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Posted 1 week ago

“Good service and fast delivery the tracker was very helpful”

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Posted 1 week ago

“I've bought two mattresses from the Kitchener location, and have had excellent customer service each time. Very happy with the quality of the mattresses and pricing.”

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Posted 1 week ago

“Great spot to find a bed. Lots of choices up and down the price range and the prices are great. The young man who helped us was friendly and didn't pressure us at all. Even watched him deal with an angry customer on the phone about the tone of voice used when saying the word bouncy. I would have lost it. This guy was great, super calm,and respectful. This is where I'll go for my next bed and where I'll tell anyone who asks me to go.”

National Mattress Canada 5 star review on 5th November 2025

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Posted 1 week ago

“Easy to find, knowledgeable staff, friendly environment. Found exactly what I needed, for a great price and next day delivery Was amazing”

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Posted 1 week ago

“It was an absolute pleasure dealing with this company. Conor is an amazing person. Explained everything I needed to know in detail. No sales tactics,no pressure to purchase. Highly recommend this place.”

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Posted 1 week ago

“Great customer service”

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Posted 1 week ago

“The staff was really helpful in choosing a suitable mattress for us.”

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Posted 2 weeks ago

“I bought a medium range extra firm mattress from them. I feel it's just perfect and exactly what we wanted. I am glad I bought from national mattress.”

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Posted 2 weeks ago

“Very firm and comfortable!!”

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Posted 2 weeks ago

“Very smooth purchasing and delivery experience.”

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Posted 2 weeks ago

“We visited the National Mattress outlet in Markham on Oct 28, after visiting their website and identifying a set of mattresses that we potentially wanted to view and test out physically for comfort. We were fortunate that the mattress that we had listed as our first option was actually available for us to check out. Special thanks to Henry who singlehandedly managed all the customers who came in while we were there. He effortlessly identified the Mattress we were looking for, super quick. This National Mattress outlet has a very large collection of mattresses, which makes it an excellent place to conveniently check out and compare a whole bunch of them before you make a final decision. Despite us having a clear idea on the mattresses that we wanted to test out, we could not help checking out a bunch of other mattresses since they were right there! Pricing appeared to be very reasonable, which is why we had chosen to visit National Mattress in the first place. Note that although the delivery team will deliver the mattress to your doorstep (or Condo building entrance) for free, you can request for in-house delivery for a small fee. Which is what we did. They were also able to give us a delivery date that worked for us. I'm happy that we finally found the type of mattress my wife and I were looking for without breaking the bank!”

Helpful Report

Posted 2 weeks ago

National Mattress Canada is rated 4.8 based on 15,429 reviews