National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 12,899 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 12,899 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 7th May 2025

1112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had some misscomunication with the delivery driver but once I talked with customer service is was all fixed up!”

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Posted 2 days ago

“wasn't made clear that the delivery was only taken to the lobby rather than my front door. since it is labeled as 'front door delivery' on the site. it was very difficult to bring to my apt by myself.”

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Posted 2 days ago

“It's been a week and a half since I got the delivery. However, the mattress is firm, though the edges are not lined up straight. It's kinda tilted inside on the edges. Apart from till now it's good.”

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Posted 1 week ago

“Delivery was on time and product looked in good condition however it stinks of fragrance. It's like the whole thing has been sprayed with febreeze. I am extra sensitive to scent and I cannot sleep on it. It's disgusting.”

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Posted 3 weeks ago

“The website is easy to browse and prices are fair. Unfortunately when my mattress and boxspring were delivered, two corners of the boxspring were scuffed and the seams on the side of the mattress were already falling apart. If anyone saw a boxspring with scuffs like that in a store, no one would pay the full price for it. I paid for new items but didn't end up receiving them.”

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Posted 1 month ago

“It stated that the mattress was harder than normal but it’s soft . Giving me back pains”

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Posted 1 month ago

“It's a good firm mattress; very lightweight; but not for me”

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Posted 1 month ago

“Prices were great. Customer service was lacking”

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Posted 1 month ago

“Everything was good except that on the first delivery the delivery team noticed a rip in the bottom of the box spring. They offered a discount but we opted for a new one which arrived the same day but after we opened the package there was a rip in this spring be as well.”

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Posted 1 month ago

“I gave a three star rating because the delivery guy was really nice but the bed is very small in height and it’s suppose to be firm but the mattress feels not firm and the coils I’m starting to feel. I don’t write reviews but I wanted to be honest. I mean I paid $260 for the mattress, I guess the saying is true , you get what you pay for!”

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Posted 1 month ago

“It would be nice to enjoy my brand new and fairly pricey mattress... BUT it was delivered to me with a tear in it and is taking QUITE sometime to get a resolution.”

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Posted 2 months ago

“Mattress was for my daughter- delivery was fast.”

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Posted 2 months ago

“Great variety of selection. Purchased from matress. Good staff.”

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Posted 2 months ago

“Helpfully in answering questions. Not happy that driver insisted I leave plastic on box spring because he said it would void warranty. It has a manufacturer warranty if there is an issue.”

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Posted 2 months ago

“excellent in store service and amazing quality mattresses. Horrible delivery experience.”

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Posted 2 months ago

“The mattress is good, just the delivery company is careless and brought scrach marks on our newly painted wall.”

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Posted 2 months ago

“Delivery and ordering were both smooth and easy!”

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Posted 3 months ago

“I just had my box spring delivered and I was not happy with how rude the delivery person was over the phone.”

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Posted 3 months ago

“Overall ok. Delivery man got my mattress wrong. He quickly revisited my house and made it right after I told him.”

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Posted 3 months ago

“lowish prices good selection”

Helpful Report

Posted 3 months ago

National Mattress Canada is rated 4.8 based on 12,899 reviews