National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 14,192 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 14,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th August 2025

1163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been a week and a half since I got the delivery. However, the mattress is firm, though the edges are not lined up straight. It's kinda tilted inside on the edges. Apart from till now it's good.”

Helpful Report

Posted 3 months ago

“Delivery was on time and product looked in good condition however it stinks of fragrance. It's like the whole thing has been sprayed with febreeze. I am extra sensitive to scent and I cannot sleep on it. It's disgusting.”

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Posted 3 months ago

“The website is easy to browse and prices are fair. Unfortunately when my mattress and boxspring were delivered, two corners of the boxspring were scuffed and the seams on the side of the mattress were already falling apart. If anyone saw a boxspring with scuffs like that in a store, no one would pay the full price for it. I paid for new items but didn't end up receiving them.”

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Posted 4 months ago

“It stated that the mattress was harder than normal but it’s soft . Giving me back pains”

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Posted 4 months ago

“It's a good firm mattress; very lightweight; but not for me”

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Posted 4 months ago

“Prices were great. Customer service was lacking”

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Posted 4 months ago

“Everything was good except that on the first delivery the delivery team noticed a rip in the bottom of the box spring. They offered a discount but we opted for a new one which arrived the same day but after we opened the package there was a rip in this spring be as well.”

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Posted 4 months ago

“I gave a three star rating because the delivery guy was really nice but the bed is very small in height and it’s suppose to be firm but the mattress feels not firm and the coils I’m starting to feel. I don’t write reviews but I wanted to be honest. I mean I paid $260 for the mattress, I guess the saying is true , you get what you pay for!”

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Posted 4 months ago

“It would be nice to enjoy my brand new and fairly pricey mattress... BUT it was delivered to me with a tear in it and is taking QUITE sometime to get a resolution.”

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Posted 5 months ago

“Mattress was for my daughter- delivery was fast.”

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Posted 5 months ago

“Great variety of selection. Purchased from matress. Good staff.”

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Posted 5 months ago

“Helpfully in answering questions. Not happy that driver insisted I leave plastic on box spring because he said it would void warranty. It has a manufacturer warranty if there is an issue.”

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Posted 5 months ago

“excellent in store service and amazing quality mattresses. Horrible delivery experience.”

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Posted 5 months ago

“The mattress is good, just the delivery company is careless and brought scrach marks on our newly painted wall.”

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Posted 5 months ago

“Delivery and ordering were both smooth and easy!”

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Posted 6 months ago

“I just had my box spring delivered and I was not happy with how rude the delivery person was over the phone.”

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Posted 6 months ago

“Overall ok. Delivery man got my mattress wrong. He quickly revisited my house and made it right after I told him.”

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Posted 6 months ago

“lowish prices good selection”

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Posted 6 months ago

“I bought a low profile box spring. The online ordering was easy and the delivery was very smooth and on time. One complaint and the reason for the lower rating is that the box spring I ordered was not the correct height as advertised.”

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Posted 6 months ago

“It is generally accepted and was received in good conditions. The only thing is that it was described as firm while it was a bit softer which makes a difference.”

Helpful Report

Posted 7 months ago

National Mattress Canada is rated 4.8 based on 14,192 reviews