National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,360 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,360 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 12th June 2025

1152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was excellent and the delivery was handled with care. However, if possible, I believe some people would greatly appreciate it if assistance were available to bring the item inside the house upon request. Good beds can be very heavy, and I imagine it must be quite difficult for elderly people or women to carry them.”

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Posted 3 days ago

“Fantastic! Very good service!”

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Posted 3 days ago

“staff were knowledgeable, and price was good. Like that they have an in house brand that's manufactured locally.”

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Posted 3 days ago

“One of the best experiences I've had as a customer. From the moment I arrived in-store, Suraj showed me many different options, asking for specific feedback and educating me about the features, so he could guide me to the next potential mattress. Once he was done showing me my options, he let me take my time trying the beds. Not once did I feel pressured to buy or about the time I was taking to decide. And I've got a mattress I'm looking forward to sleeping on for a very long time!”

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Posted 3 days ago

“I've been purchasing from National Mattress for the past 2 years and have recommended it to all my friends/family! The prices are so affordable, shipping is reliable and fast, and the mattresses are extremely comfortable (even the ones at the bottom of the price scale)! Love this place”

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Posted 4 days ago

“I went to the National Mattress outlet in Hamilton after a recommendation from someone. Upon entry I was greeted by Wayne. Who I must say was very knowledgeable about the products and has great customer service. I was impressed at the inventory they had along with the price for quality. If you are looking for a mattress with quality at a good price, I would tell you look no further. They have the same brands as the competitors at a fraction of the cost with delivery. I am happy I shopped here!”

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Posted 4 days ago

“Amazing product and this is my third purchase with them. Would recommed to every one”

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Posted 4 days ago

“We had a great experience at National Mattress! The experience was easy and efficient. The staff at the store was extremely helpful and accommodating with our delivery time. Also great variety of mattresses & prices. Highly recommend!”

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Posted 4 days ago

“Easy to purchase online and excellent communication on the day of delivery”

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Posted 4 days ago

“That is my first time buying mattresses from National. It is very comfortable. I like it.”

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Posted 4 days ago

“Great service - Connor was very knowledgable and helpful.”

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Posted 5 days ago

“They have a large selection of mattresses with very competitive prices. The staffs were extremely friendly and knowledgeable. They helped us to pick the perfect mattress In less than 30 mins!”

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Posted 5 days ago

“Painless mattress shopping experience and great prices for my budget”

National Mattress Canada 5 star review on 8th June 2025

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Posted 5 days ago

“I recently purchased a queen mattress from National Mattress and had a great experience. The ordering process was easy, and the delivery was fast and on time. The mattress itself is very comfortable and offers great support — exactly what I was looking for. Overall, I’m really satisfied with the quality and service. Would definitely recommend National Mattress to anyone in need of a good night’s sleep”

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Posted 5 days ago

“Love the easy to decipher website and ordering process. Order came faster than expected. Only deducted a star because they don’t deliver to my village (yet will deliver to Orillia which is the same distance..) Please consider expanding the radius slightly or allow customers to pay for delivery”

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Posted 5 days ago

“Excellent service with no pressure on the buyer. My purchase was delivered the next day! This is the way mattress shopping should be.”

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Posted 5 days ago

“The help was amazing in store and when dropping off the mattress. I also had to exchange and it was easy . I ordered at around 8 in the night and it came the next morning. Refund was super easy and I also got a free pillow .”

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Posted 5 days ago

“It took me like 5 days to make the purchase I wanted to due to a website error, definitely not getting picked to win my purchase lol. I ended up calling between multiple stores looking for a solution, since despite shipping to my province the mattress wasn't set up in their website backend as a nationwide ship even though it came up under my postal code and allowed me to put in all the transaction info. I think in the end one of the store reps I talked to got someone in management to make an exception for it so I could finally purchase after refreshing the page and retrying a bunch days later. There was genuine effort to help from some of the store employees, though one store when I asked if I could talk to a supervisor at the start of the call in hopes of solving my issue quickly after several days of no progress denied my request even after explaining the situation.”

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Posted 5 days ago

“ITS REALLY A GOOD MATTRESS.THAT,S MY OWN THOUGHT”

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Posted 5 days ago

“Loved the customer service and selection of mattresses!”

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Posted 5 days ago

National Mattress Canada is rated 4.8 based on 13,360 reviews