National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 12,899 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 12,899 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 7th May 2025

1112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will think twice from buying at National Mattress Canada again. The buying process online was easy, but the delivery of the product is unpredictable. Delivery of my mattress was supposed to be on May 3,2025 and was notified/updated with an online tracking B.S system that gives me a 2hour window of arrival. Waited all day Saturday and watched the tracking time change often, so I decided to stop tracking the mattress and gave up at 11:45pm. If i knew then what i know now, I would of not discarded my old mattress Saturday morning, so I had to sleep on the floor. Sunday Morning at 11:00am my mattress was delivered, I asked the driver what happened, his reply was "issues with the truck, National Mattress Canada was supposed to call you about the issue".... I hope National Mattress Canada doesn't disregard its customers if there's a warranty issue with the mattress cause clearly they don't care about there delivery process. FYI their customer service is closed on the weekend!!”

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Posted 2 days ago

“Great deal on my new Sealy Mattress. Prompt and friendly delivery. The guys were great.”

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Posted 2 days ago

“Great service!”

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Posted 2 days ago

“Very happy with purchase options and discounted prices. I will recommend it to friends.”

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Posted 2 days ago

“Good Prices and services.”

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Posted 2 days ago

“Amazing service, very knowledgeable. Good variety”

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Posted 2 days ago

“Value for money, good service! I had visited Mississauga store and got what I wanted very easily!”

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Posted 2 days ago

“Bought a springwall mattress. Got delivery on time good experience.”

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Posted 2 days ago

“Got recommended plenty of mattresses to try and was not pressured into any of them. Prices were great and deliver was quick! Would definitely recommend”

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Posted 2 days ago

“Mattress is great, not too soft and not too firm.”

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Posted 2 days ago

“Very good mattress quality”

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Posted 2 days ago

“Great to work with, quick and freindly service and excellent prices”

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Posted 2 days ago

“Friendly, helpful, no pressure, got an even better price than I expected!”

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Posted 2 days ago

“Very informative buying experience”

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Posted 2 days ago

“Had some misscomunication with the delivery driver but once I talked with customer service is was all fixed up!”

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Posted 2 days ago

“Good quality mattress. Fast delivery.”

National Mattress Canada 5 star review on 5th May 2025

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Posted 2 days ago

“Excellent product with affordable price”

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Posted 2 days ago

“My wife's parents suggested the store they said price was amazingly good. My wife and I was looking for a double matress for her room and the rep at store asked what we were looking for I told him and he showed me what I was looking for and gave me 10 minutes and came back and helped me with the matress that i wanted and even set it up for delivery for a day I was booked off no hassle made it very simple. I will purchase my next matress from here. Bottom line is great service and great price what more could you ask for.”

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Posted 2 days ago

“wasn't made clear that the delivery was only taken to the lobby rather than my front door. since it is labeled as 'front door delivery' on the site. it was very difficult to bring to my apt by myself.”

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Posted 2 days ago

“Customer service is amazing! Helped my partner and I pick out the right bed for us, and we couldn’t be happier. Definitely recommend!”

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Posted 2 days ago

National Mattress Canada is rated 4.8 based on 12,899 reviews