Didn't have the best experience. Made an order for mattress + pillows. Purchased after which, the pillows ran out of stock, so the Sales agent cancelled the whole order by mistake after they delivered the mattress.
They brought a wrong size mattress, which I called to complaint about. The agent didn't tell me that they cancelled the whole order but instead decided to be sneaky. He agreed to bring the correct mattress and collect the wrong one. The delivery guy called me next day saying he had orders to collect the wrong mattress first and then bring the correct one from the car. And he came up to pickup the wrong one , in front of my unit after he took the mattress he gave me the sales agent over the phone to tell me that If I want the correct mattress, i will need to make a new order first while the guy is at my door before he can get the correct one from the car!!!
That is a new level of customer service, and I will not be dealing with them again!
2 years ago
National Mattress has a
4.8
average rating
from
8,141
reviews
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