No issue with the product or the delivery guys delivering it. But 3 star just because of the delivery time. My condo has a strict no delivery after 5pm policy (and I am not the only one in Toronto) and the delivery was scheduled for 7pm. I had to run around to get an exception but that's like a one off thing and I had to go through conversations that I really didn't want to have. I understand the whole optimized route planning and unable to put a particular address up the order on a given day, but had I known this that there is even a possibility of a late evening delivery I wouldn't have placed my order. So please make it explicit atleast that your delivery run on a given day can go from 8am to 9pm or whatever so that people like me don't suffer. There are other alternatives, esp in Toronto, that can guarantee a day time 3-4 hour slot.