Horrible experience. Ordered a "firm" mattress online only to receive a mattress completely different from what was advertised. After suffering with back pain due to a horrible mattress for 15 days so we could use their "Comfort guarantee" exchange, they tell me we need to go in person to an outlet and pay a $95 exchange fee + price difference. What kind of guarantee requires you to pay almost $100 to claim? Oh and they don't offer refunds either.
11 months ago
National Mattress has a
4.8
average rating
from
8,195
reviews
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