I had ordered my mattress a couple weeks ago. I was informed the delivery would be made on a certain date and time for which I ensure I am present at the location. I received tma notification on the day of mentioning the delivery was missed!!! I never got a call or any sort of correspondence from the driver. When I called the helpline I was told I'd need to reschedule and that they driver can't come back...I mean how in the world is it my fault if your driver didn't call or reach out to me and ALSO reached before time. I was asked to submit a review so here it is! P.S. hopefully I'll get my mattress soon and this time without any drama!