They delivered the wrong mattress to me. I had ordered and paid for the Tempur Pedic ProAlgin in Firm and they delivered to me the Align in Firm which is inferior to what I had ordered and paid for. Add to that the delivery person was very rude. One of them had taken out the boxspring out of the box and was dragging it along the concrete with only it's plastic covering. When I asked to inspect the lead delivery guy got upset at me and gave me a hard time. The lead delivery guy also refused to haul out the old mattress and box spring even though it was written in the contract. When I showed the contract to one of the delivery guys he was ready to do it bu the lead delivery guy talked him out of it. All he did was complain about the traffic and how many he had to delivery and just got out of there as quick as he can. The delivery people also conveniently positioned the mattress so that the lettering was against the headboard and hidden. I have called the store and have wriiten to National Mattress Support informing them that they delivered to me the wrong and inferior mattress than what I had ordered and paid for. I will update this review and see what they do when they call me back on what they're going to do with delivering me a lower end model of the mattress I had ordered and paid for.