Confirmed original packing of Tempur mattress, but actually delivered opened packing Tempur mattress sealed with adhesive tape plus dirty stains on the back. We emailed to support@nationalmattress.ca immediately about what we received and asked for a replacement or return. Then they tried to give you every kind of excuses to convince you that opened plastics packing Tempur mattress is what they received from Tempur and that opened packing is ORIGINAL PACKING! Terrible experience! Up to today, they still don’t want to make a replacement or return simply want to pay $200 to settle the issue. What a cheating company they are !