Came into national Mattress Kitchener and was looking for a specific serta pro platform. Asked a couple questions about the platform, including if it folded. The person seemed bewildered i was asking such a question and insisted it didn’t fold and why would it fold it’s meant to be assembled 1 time. I got down on the floor to look and point at the hinge that obviously implies it can be folded. After a short back and forth we both looked online and found it definitely can be folded to store away. The person let me use a measuring tape and offered to bring it out to my vehicle. Not terrible but maybe could have been a bit more informed.