The service at the store and on the phone was great. The employees at the store were very helpful, quick, and attentive. However, the delivery people yelled at me on the phone and gave me a lot of attitude. I told them that security will let them in the building. He said that there was no one there. I asked them if security was there and he yelled "NO I told you to meet me downstairs!" He didn't even tell me that in the first place. When I met them downstairs, they were already let in by security. They couldn't even take the elevator to go to my unit. Such a bitter and disgusted look on their face with lots of bad attitude. Terrible delivery service. I would recommend National Mattress to people, but because of the terrible delivery service I'm not sure anymore.