I will think twice from buying at National Mattress Canada again. The buying process online was easy, but the delivery of the product is unpredictable. Delivery of my mattress was supposed to be on May 3,2025 and was notified/updated with an online tracking B.S system that gives me a 2hour window of arrival. Waited all day Saturday and watched the tracking time change often, so I decided to stop tracking the mattress and gave up at 11:45pm. If i knew then what i know now, I would of not discarded my old mattress Saturday morning, so I had to sleep on the floor. Sunday Morning at 11:00am my mattress was delivered, I asked the driver what happened, his reply was "issues with the truck, National Mattress Canada was supposed to call you about the issue".... I hope National Mattress Canada doesn't disregard its customers if there's a warranty issue with the mattress cause clearly they don't care about there delivery process. FYI their customer service is closed on the weekend!!