Mattress selection was great and price was attractive, the experience was positive overall.
However, during my 2 visits I found the store was usually staffed with 1-2 sales agents, although they (except one) were available and helpful but they were also often managing paper work and calls, I had to interrupt them when I had questions.
There were in store specials of 15% off on Tempurpedic and 20% off on higher models of Seally mattresses but they were not marked on the price tags, I had to ask the sales staff to get the details, and I found this inconvenient.
During the second visit when I wanted to confirm the price of the Tempurpedic mattress before my purchase, the sales agent at the desk was unfamiliar of the discount, he attempted to contact his colleague but it took a long time and he didn't come back with any information. When another sales agent (Ken) appeared, he confirmed this discount and helped me with the purchase. Ken was knowledgeable, thorough and personable.
2 weeks ago
National Mattress Canada has a
4.8
average rating
from
14,188
reviews