Nationwide Exit Specialist (NES) claims to cancel timeshare with Timeshare company(s) and get the money you paid for the timeshare refunded to you. The upfront fee to NES is "100% money back guarantee" if NES does not reach a settlement to your satisfaction. NES salesman told me they had been very successful in cancelling times shares and getting refunds for over 5 years (in fact, they opened in 2018). I was told by one rep to continue to make payments to the HOV until the account has been final transfer. I skipped traced the business owners in that county and state, can only come up with one agent name Ortiz. Well I have not been able to reach any one on there numbers to call so I skipped traced them still no answer my HOV states that someone purchased my Time Share ...I have not gotten any information on the transaction at all only from the HOV office in Wood County Texas. Is there anyone can tell me if there is a new contact number to reach these people. I will make a flight to this city and state to get my money !!!!! No one answers the phone there ...the add on the letter I received is different, I checked with the county in the area still nothing ...I'm confused ...because I paid them money to help me and now nothing at all.