Trying to curtail my right to Free Speech. After a few problems with staff and phone calls from a Faye Ingram, which by the way is her nickname apparently, nothing was sorted out. They cancelled my card and a payment to a scammer, who I'd never subscribed to and they said they ordered a new one, but after 13 days when nothing arrived, we went back in branch to find out that a new card had not been ordered. So, one was finally ordered. As such, they told me no more payments would go out as they had been stopped. That was a lie, as another payment went out. When we reported it, we were met with lies, insinuations and phones been hung up on us, and emails to Debbie Crosby, who is as useful as an ashtray on a motorbike, we had a message from a Kevan Longdown who avoided us, after various messages sent to him. It was handed over to a minion named Fay Ingram, who admitted that 'Fay' wasn't her real name, it was a nickname the staff used for her. She apparently investigated it and it took all of a day. Of course she found all her staff acted properly and accordingly (the ring of steel) so I put a complaint and review on a review site naming names as I'm not scared to tell the truth and name names. NOW, they have complained requesting I edit my review without the names thus in my eyes, curtailing my legal right to Free Speech and so I have refused to change anything. This is Nationwide Building Society for you. A place where only certain members get rewards causing inequality between other members. Oh, and finally, they have put a 'strike' against my name for 6 months because I had the cheek and audacity to stand up to them.