“Following a scam I requested for a restricted access to my current account. Also contacted the dispute team. After a gap of two weeks I went to Preston Branch twice. Adam from the Branch provided excellent customer service to remove restriction to my account. He was patient and tactful, allowed plenty time to connect me with the dispute team again. Assurance was provided by the dispute team which eventually resolve the problem. A 5***** rating for Adam from the Preston branch.
A few contacts with the bank was made as to why my new visa card won't work on a card reader when transferring fund. Finally my phone call connected to Ikram, a lady with patient and attention to detail. Following investigation she detected the problem on the spot. She advised that my debit card was still under restricted access. Instantly she advised the right approach forward. Greatly appreciate her excellent attitude and service. Overall 5***** rating for Ikram from customer services.”
“Nationwide staff particular the complaints team are rude and condescending- they need serious training!
The attitude comes from the top - the ridiculously overpaid CEO doesn’t care about the members- the more she can squeeze out of them and use on advertising the happier she appears to be. Their ratings are worse than Barclays which is saying something!!
Avoid at all costs”
“After being let down multiple times, I was skeptical—but they proved me wrong in the best way possible. They listened, acted quickly, and followed through on every promise. Their reliability and results made all the +1—(706)—25—1—08—54 difference.”
“After being let down multiple times, I was skeptical—but they proved me wrong in the best way possible. They listened, acted quickly, and followed through on every promise. Their reliability and results made all the +1—(706)—25—1—08—54 difference.”
“I have banked with them for 13 years now and only once complained, and only over a minor thing. The staff are excellent and their systems mostly effective. The 4 star rating would be 5 if the app was 100%”
“I want to express my sincere appreciation to Global Assets Team for their timely assistance during a period when I needed support. What impressed me most was the speed, expertise, and genuine care shown by their team.
When faced with unexpected difficulties, their team quickly stepped in and provided solutions that addressed my concerns. Their approach was not only skilled but also professional, as they guided me through each step of the process with clear and practical explanations. This made a situation that could have been difficult much simpler to deal with.
They showed a remarkable level of commitment in understanding my needs and offering assistance. This made me confident in their work. The result was a smooth resolution to a situation.
Based on my experience, I'm happy to suggest Global Assets Team to others seeking support. They have proven to be reliable and capable. I am thankful for their help.”
“I would like to express my sincere gratitude to members of Nationwide Harrow branch especially the lady by the name of KELLY and the gentleman NEIL for their outstanding service I have consistently received during each of my visits to the bank and this welcoming customers are truly commendable.
KELLY demonstrates a high level of professionalism and patience regardless of how long it takes, she generously gives her time to help with kindness and care”
“Title: Nationwide gave wrong advice — then closed the door on me
Review:
I was misled by a Nationwide mortgage adviser who told me to delay action for better rates — advice that left me penalised.
When I complained, the handling was careless: the team got basic facts wrong, including the date of the letter they claimed to send. They couldn’t even prove it was delivered. Then I received a message saying any future communication would be filed without response.
This is not how a trusted financial institution should operate. I’ve now shared the full case with the Financial Conduct Authority (FCA).
Disappointed isn’t the word. Consumers deserve honesty and accountability.”
“After reaching out to the email in my bio, everything changed. They asked the right questions, took time to understand my case, and made no false promises. Thanks to their integrity and effort, I recovered both my investment and lost profits. I fully recommend their team.”
“TREBLESLTD /dot/ C O M was very helpful in recovering the money that had been stolen from me. I had all but given up on ever receiving my money back, but I was lucky to come on a research that changed everything, and everything proceeded smoothly after that. I would want to thank the wonderful crew for their outstanding work. I advise you to research them if you have been cheated of your money or cryptocurrencies.”
“Stay clear as this has been the biggest nightmare of my life.
They trick you into investing with all their lies and tactics. They are not a real company and have no address as the FCA warned me they are a scam.
I tried to close my account and withdraw when I had over €445k but they continued to make excuses not to give me my money. The platform is fake your money does not go in the market they steal your money through opening a cointandem account and buy bitcoins with your money into different bitcoin wallet addresses.
The company credit is fake, the bank details are not theirs it’s cointandems.
They knew I had a daughter and I was unwell and they continued to gaslight me.
Adi Reed who worked with them got close to me and told me it was a scam and introduced me to TheresachinRecovery INC he told me they're the best team to help me as they've given them a lot of problems lately by helping most victims in breaking their severs successfully, TheresachinRecovery INC passed excellently cause they did exactly what I was told they're capable of. Here is their details email t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m
Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4
Please feel free to be vulnerable with them as their incredibility is topnotch.”
