“I recently sought help after inadvertently transferring money into my Credit Card Account. I contacted this department and was told there was a ‘security problem’ and referred to my local branch. I personally visited the Nationwide Branch in Stockport and was met by Sara who listened patiently to my mistake and immediately contacted the Credit Card Department. The matter was soon resolved with arrangements made to transfer the money back into my current account. I wish to commend Sara for her polite and professional manner in dealing with the matter. Thank you again.”
““Mrs Nora is amazing! i really don’t know what would have become of me if not for Bruce Nora RECOVERY, it was of a great benefits to my life. i was introduced by a Lady i had met over a dating site, we actually have been friends from there for awhile. along the line she mention about this company to me and how she had been earning money through her investment with the platform, she did provided me with some sort of proofs and certificate of the company as well asked me to invest with the company in order to make some money too using her as my referral, i then went ahead and made a couple of investment with the platform within a few months, but when it was time for me to withdraw my total profits and earnings into my account i was met with excuses and demands for more money regarding the company upgrade, taxes and co as i was unable to make the withdrawal successfully. the support was not helping out in anyways, while all this was happening personally i got really disturb and depressed, a friend of mine who i opened up to in order to lend some money so i could at least pay the fees and have my funds but he then told me that this could be scam that he have had a similar experience in the past and advice i should get a RECOVERY AGENT and then referred me to Mrs Bruce Nora recovery. left to me i never believe that could be possible but as it goes i contacted their email b__r__u__c__e__n__o__r__a2__5__4@__g__m__a__i__l__.__c__o__m. , she responded once and i gave her the necessary information that was required before they moved on with the recovery processes. to my great surprise she recovered all my investments back for me just within a few days, i couldn’t be more thankful, If you have been a victim of crypto or binary scam you can contact this firm, can reach them WHATSAPP :: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
Or EMAIL b__r__u__c__e__n__o__r__a__2__5__4__(A__T)__g__m__a__i__l__.__c__o__m”
“DAVID BELSON SENIOR BRANCH MANAGER FOR NATIONWIDE COVENTY TREATED VULNERABLE CUSTOMER BADLY!!!!!!!
Wednesday 27th November 2024
Dear Debbie Crosbie CEO for Nationwide and Senior leadership team.
I am raising this letter has matter urgency the way I was treated by David Belson senior Branch Manager today 27 Nov. 24 approximately 16.00 pm at the Coventry branch.
He made my mental health worse today and the way he treated me also shocking.
Background to this , today I phoned up nationwide over my account not been upgrade and information I received from my local branch yesterday also in respect of my upgrade not working.
I phone up this morning to raise this and did say I pop into Coventry to speak with branch manager too.
Up on this afternoon I pop in to above branch to speak with branch manager rob who was helpful at first and sorted my upgrade account and then was talking about the complaint also contracting nuearton branch also in respect of the other issue too.
While speaking to rob he popped out to then a second manager called David Belson came in who seem over rude and not very supportive at first.
The communication and themed turned very quickly he was sticking up for nationwide, he at one point turned round to me and said well if you accusing nationwide nationwide can he says you are at fault.
He then started laying down the law and saying this how nationwide going to be dealing with your complaint not how I want it to be.
In my view he came across really angry and rude and felt threated at one mine this when I started to recalled which I am allowed to do he asked me to level even when I done 0 wrong asking for his details and senior director details is allowed.
He also told rob the branch manager not to speak by using hand method, he refused to let me write information down.
He also called security too which totally joke.
I was extremely shocked, and my mental health not been great now I had to take extra information too
He caused the incident and the way he treated me also
I am asking for someone urgent too call me including the area director David baker who David Belson refused to provide me.
His unwanted comments and way he was has cause this .
Its my view rob the branch manager well probably say different story that’s fine
This well not be going away
PS LIKE TOO ADD BEING BUILLED BY DAVID BELSON SENIOR BRANCH MANAGER FOR NATIONWIDE COVENTY
”
“As a former client I can confirm that Nationwide is one of the worst consultants ever, they give such false hopes and set high expectations to lure you in and never match up the standards... I wasted 70k and 1 and a half years that I will never retrieve back.”
“Restriction put on my account due my attempt to purchase cryptocurrency like thousands of people already have. Had to speak to Fraud team who treat me like a criminal, aggressive it was like a police interrogation. Banked with them for over 25 years and this is what they do.. Cannot access any of my accounts..keep asking for information that does not exist and which I cannot provide..but until they are satisfied that I am not a 66 year old scammer it seems they can do what they like and my account will remain blocked. Have logged a complaint, but currently not able to sleep and on calming tablets...Have opened account with another bank but can't transfer over till this is sorted.”
“My next of kin passed away, I rang to close accounts and check if there were enough funds for a funeral, the person reached dpa, and confirmed there were enough funds to pay for a funeral, I rang back once all documents were sent in to be advised there were no funds for the funeral and the person had been looking at someone else's account, so I now have a bill for a funeral and no money, i
I made a complaint and they sent a shocking response, will never use nationwide again and it has been so distressing I am going to the papers and social media”
“We would like to thank Jodi from slough branch for her wonderful help today she’s really helpful we got everything sorted we’re really pleased big thank you to Jodi”
“Customer service online is dire. Online banking stopped transferring money between my nationwide accounts. No explanation, no help with a human being just a totally useless AI bot.”
“They do not follow the banking code or the direct debit guarantee avoid ,story's from different advicors,make the rules and laws up as they see fit and do not follow any banking protocols”
“Becareful the scam of their new £100 offer, I was removed from the bank for trying to report fraud, 3 months later they're doing this offer, becareful you may just lose your account.”
“At this moment I can't stop thanking the TheresachinRecovery team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it. you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m & call/whatsapp: + 1 4 3 5 5 0 0 8 3 0 4 for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel reassured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery”
“I have used Nationwide for years having a premium current account (with the £13/month fee), savings accounts and credit card. I have recently had cause to request a chargeback for a transaction on my credit card however Nationwide have refused to do the chargeback even though the money was taken against the contract I had with the company. I raised a complaint with Nationwide and their response was that they weren't going to request the chargeback and they won't compensate for the error made by the other company.
I have now closed all of my accounts with Nationwide and will never use any of their products again.”
“I was scammed by this company, they made me invest huge amount and when time for me to withdraw my money they asked another fee, stop responding to my chat after refusing to pay, but thanks to mrs lilo grace who l contacted on " lilo__grace__75_( @ )_gmail_._com )" | report my case on how I was scammed by this broker , in less than 4 days I got a letter for full refund from this broker, like right now all my money have successfully been recovered back to my bank account,”
“Mrs Lilo Grace is the trade consultant and recovery agent i can recommend if you are having problems with any broker. He helped me recover the total of $244,201 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her lilo grace 75 at gmail com”
“Mrs Lilo Grace is the trade consultant and recovery agent i can recommend if you are having problems with any broker. He helped me recover the total of $244,201 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her lilo grace 75 at gmail com”
“Without a doubt, this company is a scam. It was only with the help of Conceptstrd.com that I was able to recover all of my money that they had stolen. You still have time to seize yours if you act swiftly right now.”
“I had suffered an attack where I was left with internal brain bleeding. 7 broken ribs, 2 fractures on my skull and a fractured vertebrate. I explained to them, how hard it was for me to get to this branch. Just been released from hospital after a long stay. I had no ID as they were stolen in the attack.
I explained all the above to the staff in Hackney, Narrow Way, where I've got restrictions on my account due to monies being withdrawn from my a/c by whomever.
Even though the staff had previously let me withdraw money without ID, now knowing my situation, I was totally humiliated in the way I was treated.
I went into the branch today and I have never ever received so much bad customer service from the staff members of Nationwide.
I was literally in tears and the money in my account is all I had to survive on a daily basis. No matter what I had said they didn't want to hear me. They made me feel so little that after the experience. I had to visit the hospital again due to myself being very fragile and in so much agony waiting around for nothing.
I've been with this bank for over 25 years plus, my wages went into my Nationwide a/c for at least 20 years also.
I'm so annoyed with the way I've been treated. I'm going to make contact with the financial ombudsman.”
