Restriction put on my account due my attempt to purchase cryptocurrency like thousands of people already have. Had to speak to Fraud team who treat me like a criminal, aggressive it was like a police interrogation. Banked with them for over 25 years and this is what they do.. Cannot access any of my accounts..keep asking for information that does not exist and which I cannot provide..but until they are satisfied that I am not a 66 year old scammer it seems they can do what they like and my account will remain blocked. Have logged a complaint, but currently not able to sleep and on calming tablets...Have opened account with another bank but can't transfer over till this is sorted.