Called them twice today regarding unauthorised charges on my credit card. Said will call back in 10 mins. 3 hours later had to call them back again said will call me back in 10 mins. No call back and my card is now frozen due to no fault of mine. What a joke and disgrace for a 24/7 fraud line. Thankfully I’m not stuck in a foreign country trying to get home. Or worse.. Been with them over 20 years…. Good bye and good riddance nationwide…. Pathetic. Avoid at all costs
10 months ago
Nationwide has a
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