I requested my ISA transfer over 4 weeks ago after they reduced their interest rate. My money has still not be transferred, despite several emails. The receiving bank 'The Coventry' has given my a list of their unsuccessful requests to date to obtain transfer of the ISA.
The Coventry has been helpful. The Nationwide have not even responded to my last 4 email complaints, nor as I write this yet moved my money.
How can a bank operate like this?
5 years ago
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