The lip balm was delicate and soothed my chapped lips and also gave them a gloss, the scent of vanilla was fantastic! I liked how the applicator covered my lips thoroughly. The packaging was beautiful and earth friendly:) the Natural Vegan products I received as a sample were well worth my dollar and I will be telling others about these great vegan products! I also like the fact that Natural Vegan has a manufacturing facility in Michigan, were I am from. Customer service at Natural Vegan was fantastic and my sample products arrived quickly! I like that these samples were more than expected and I am able to try them for a longer period of time, and they work! So exciting! Thank you Natural Vegan for caring for the planet we live on!