I cannot comment on the quality of Habitat Botanicals' products because two months later, my order still has not been shipped. I can, however, comment on their TERRIBLE customer service and business practice. For a brief timeline, I placed my order on February 2 and got an email letting me know that orders would be slightly delayed since they were moving to their own factory. On February 13th I recieved an email saying that my order would be shipped the following day. Needless to say, it was not. On February 24th and 27th I contacted them because I was confused and had intended to use the products I ordered (like bar shampoo) on an upcoming trip. At that point I still naively hoped that there had been a mix-up and they would fix the problem for me. Instead they gave me two different excuses with vague comments about how I would get my product "soon". I tried contacting them one more time before I left for my trip, but heard nothing back. I did get an email on March 5th with tracking information. However, the status is still at "ready to be shipped" and the shipping company says it has not recieved the package yet. It is now April 1st, meaning that I placed my order about two months ago. This is completely unacceptable business. To be clear, I understand that mistakes happen. I have worked in customer service before. However, when customers make valid complaints, we address their concerns rather than dismissing them and excusing ourselves. Part of the problem is that Habitat Botanicals does not give a phone number to contact them with. This makes it so that they can give poor, vague excuses and do not have to deal with the customer's reactions. It is unacceptable. I can assure you I will never buy from Habitat Botanicals again, and I don't recomend that anyone else does either. If anything goes wrong, you can be sure Habitat Botanicals won't help you.